Services

One Partner.
The Whole World.

Strategy, branding, marketing, logistics, and customer support — everything you need for global expansion, delivered by Lingble.

How It Works

Tsuro-san — an AI you can entrust with your overseas business

You entrust the goal to Tsuro-san, which plans and proposes the markets, the way to sell and the next moves. Lingble's team carries out the plan on Lingble Link, and our own people in 34 countries and local partners support your team with on-the-ground knowledge, as an extension of your own.

Tsuro-san

An AI you can entrust with your overseas business

Give Tsuro-san the goal — "launch and grow this brand overseas" — together with the conditions that matter to you. It understands your products and the thinking behind your brand and, drawing on the judgment Lingble has built over 15 years of overseas expansion work with hundreds of brands, plans which markets to enter, who to target and how to sell — proposing pricing, sales and advertising channels, campaign ideas and ad copy, and when it makes sense to work with a local distributor or market partner. Lingble's team carries out the plan on Lingble Link, and Tsuro-san reads the results to propose the next move. Decisions that matter, such as a major additional budget or a change in brand direction, come back to you with reasons and options. The work that needs people — shipping arrangements, negotiations with local partners — is handled by Lingble's own people and local partners, with on-the-ground knowledge.

= The one you entrust the goal and conditions to

Lingble Link

One platform to orchestrate your global e-commerce operations

Lingble Link brings the key elements of global e-commerce into one place — from product data, pricing and inventory to images, localization, logistics and market-specific content — so customers see a single official brand. Instead of managing information across multiple systems and markets, you use Lingble Link as the central layer to manage, structure and maintain the data that powers your global operations. That data is then used across the wider Lingble ecosystem: by Tsuro-san for more relevant proposals, and by Lingble Analytics for clearer visibility into performance across markets. Distributors operate inside the platform, so your brand keeps control of pricing, promotions, branding and customer data worldwide. Lingble's team runs the day-to-day operations on it.

= One layer of data and operations, feeding Tsuro-san and the team

Global Team & Local Partners

An extension of your team, without the commitment of building one from scratch

Expanding globally often means hiring across multiple functions — e-commerce, operations, logistics, customer care, localization and market development. Building that in-house takes time, management attention and significant upfront investment. Lingble Global Guide gives you a dedicated team with global e-commerce experience, supported by local partners where on-the-ground knowledge is needed — use the resources you need, when you need them, and scale as the business grows. Lingble's own people, spread across 34 countries, work as an extension of your team: day-to-day operations, local coordination, market-specific issues and the complex cases that need human judgment and follow-through. Your internal team stays focused where it adds the most value. (Service name: Lingble Global Guide)

= An extension of your team, without the hiring
Tsuro-san — the actual screen
The Tsuro-san user interface

Global Journey Roadmap

Five Stages to the Summit

Start from any stage. Tsuro-san proposes what to focus on next, and Lingble's team moves the work forward.

01
Stage 1Brand PlatformStart here

Articulate strategy and brand identity from market research and consumer interviews — the foundation for everything

02
Stage 2Community ManagementStart here

Validate Stage 1 hypotheses in overseas communities and build the first ¥100–200M in cross-border EC revenue

03
Stage 3Local Expansion

Open trade shows, wholesale, and retail partners — backed by proof that consumers already value your brand

04
Stage 4Global Expansion (Summit Push)

Prevent cannibalization from competing cross-border EC sites — unify cross-border and local EC on a single platform, keeping pricing, promotions, and brand fully under your control

05
Stage 5Next Peak

Expand into new markets on a proven brand foundation (Summit & Next Peak)

All Services

What We Offer

Global EC Audit

Diagnose your current overseas expansion challenges and identify bottlenecks with a data-driven approach. We map out the clearest path forward.

Consulting

Stage-by-stage strategy from Stage 1 through 5, built on real results with LVMH, Descente, and more. Tsuro-san proposes what to focus on at each stage, and Lingble's team designs it with you.

Global Branding

Build a brand narrative that resonates in international markets. We design the emotional story that drives 80% of purchase decisions.

Localised Shopping Experience

Multi-language UI, local currencies, and 100+ payment methods. Deliver the feel of a local store to customers in every country.

Multilingual Customer Support

24/7 multilingual customer care. Qualifox, the AI agent team Lingble built in-house, handles first-line replies and quality checks; our experienced specialists make the final call.

International Logistics

End-to-end management of international shipping, customs, and duties. DDP support so your customers never face unexpected charges.

Premium Marketing

Lingble's unique marketing strategy combining Reddit, social media, and SEO. Build global brand awareness while keeping ad spend efficient.

Global Team

Lingble's own people across 34 countries support your global expansion directly, as an extension of your team. They take on the work that needs people and the hard cases, and carry out the plans Tsuro-san proposes.

Additional Services & Tools

EC system development, data analytics, subsidy application support, and more. Everything you need for global expansion, in one place.

Customer Care AI

Qualifox — the AI agent team behind our customer care.

Your storefront knows what customers browse and buy. Your help desk knows what they ask. Your CRM knows who they are. But each system only sees one part of the customer.

Want the details?

Qualifox brings those pieces together. Built in-house by Lingble, it is a team of AI agents trained on your site, your policies and your products — working together around the same customer. It isn’t an off-the-shelf chatbot: responses are grounded in your actual business and sound like your brand.

Most systems capture what happened. Carman captures who it happened to.
  • Alpha

    Speaks with customers live, the moment they reach out

  • Millie

    Handles tickets and emails, and shows which policy or source supports each answer

  • Hedwig

    The knowledge base that keeps policies, product information and approved answers current

  • Rebecca / Eva

    Review conversations for quality and find where answers can be stronger

  • PaySnap / PauseMate

    Watch orders for mismatched payments or shipping details before they become customer problems

  • Carman

    One evolving, real-time profile for every customer

The AI proposes. Lingble’s experienced customer care specialists stay in control — reviewing, deciding and stepping in personally whenever a customer needs a real person.

Start small. Scale with confidence.

Stage 1 (Brand Platform) is offered as the Branding & Marketing Accelerator, with a clear scope. Tsuro-san and the Lingble team that has supported hundreds of brands over 15 years take on the market analysis and strategy. Begin with a manageable investment and scale as you see results; subsidy programmes can reduce your upfront cost even further for Stage 1.

Pricing is tailored to your current platform, target markets, business size and internal resources. Tell us about your situation and we will propose the right scope.

See the event-exclusive accelerators →

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Your next move overseas, in a free 30-minute call.

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